Progmatic can also help you minimize the complexities associated with technology implementation and maintenance. Through our managed IT services, we provide organizations with day-to-day infrastructure management, access to our technical experts, more technology flexibility, and improved scalability and efficiencies.
To ensure we keep your applications reliable, stable, secure and available, our team is constantly learning new technologies and staying up to date on security risks. It’s not just a matter of maintenance. We also help prevent potential disruptions and performance issues, while keeping your app protected against the latest vulnerabilities.
Infrastructure is the foundation of all your business systems. The more complex your infrastructure, the more difficult it is to maintain. Progmatic works to improve your business by providing reliable, scalable infrastructure that is optimized from a security, performance and cost perspective.
Data is your most valuable asset and data loss can occur if you are not well prepared. Planning ahead and having a proper Backup and Recovery plan is the key to ensuring your business operations are not affected. Our specialized team of engineers will outline a tailored solution that meets your needs for backup, storage, Point in Time recovery and Mean Time to recover.
Our Network Services include a wide variety of network specializations for the enterprise. We design, build, operate, and maintain enterprise networks for clients. With Progmatic, you’ll also get valuable insight into what’s happening in your network so you can make informed business decisions.
We will assess your application to understand its design and function, letting us identify unique monitoring points to ensure your environment is running as efficiently as possible. Our proactive services monitor CPU, memory and disk utilization, instance and service uptime, and resources such as API gateways and VPNs.
Security is a critical aspect of any business, especially with the global shift to cloud services. Take advantage of Progmatic’s advanced security and business continuity solutions to protect your critical workloads. We take a multi-layered approach when it comes to protecting your data, infrastructure and network, including recommendations on governance, policies and procedures.
Traditional disaster recovery solutions often fail to meet business requirements because they are too complex. With our simplified disaster recovery solutions, we enable organizations to replicate their IT environment and keep their business running, while avoiding disruption and minimizing downtime. We can build a custom BC/DR strategy for you or manage your existing one.
Progmatic experts will tailor an Access Management solution to your needs, applying a zero-trust architecture to ensure the security of your network.
Change is inevitable, but it doesn’t have to disrupt your business. Progmatic will help you establish proper governance, processes and frameworks for requesting, reviewing and approving changes.
Our Managed Cloud solutions are designed to deliverer enterprise-class applications and workloads across public, private, and hybrid cloud environments. Virtually unlimited flexibility, capital cost savings, and quick deployment all come standard with our Cloud Service portfolio.
Our specialists have deep knowledge of software development, IT consulting and IT infrastructure, so they are prepared to tackle any issue. As your first line of support, we respond quickly and efficiently to restore optimal service to your business and customers.
We keep up-to-date with the latest technologies and best practices to provide more value to our clients
Ed
Basic
Starting from
$
599
/Month
|
Advanced
Starting from
$
1499
/Month
|
|
Security monitoring | ||
Remote backups | ||
Functionality health check (if applicable) | ||
Application incident resolution | ||
Security patches | ||
Service desk /Incident resolutions via email / tickets / calls (weekdays 9am - 6pm EST) | ||
Promoting application updates and changes to PROD environment | ||
Quarterly work reporting (PDF report) | ||
Bug resolutions | ||
Staff training / knowledge transfer (as needed) | ||
Disaster recovery (from recent backup) | ||
Ad-hoc insfrastructure updates / enhancements | ||
Discounted service rates for ad-hoc work | ||
24/7/365 support | Additional fees may apply | |
Professional services (i.e. consulting, business analysis, UX/UI design, development, QA) | Additional fees may apply | |
Third-party integrations | Additional fees may apply |
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on Progmatic’s dedicated backup VM
*Service desk response within 3-48 hours based on severity level
Basic
Starting from
$
199
/Month
|
Advanced
Starting from
$
499
/Month
|
|
Active application monitoring | ||
Deployment of application / website updates to your PROD infrastructure | ||
Remote backups | ||
Service desk / incident resolutions via tickets or calls (weekdays 9am – 6pm EST) | ||
Quarterly work reporting (PDF report) | ||
Production Environment monitoring | ||
Staging Environment monitoring | ||
Weekly security checks and critical patching | ||
Application performance monitoring | ||
System monitoring | ||
Disaster recovery (from recent backup) | ||
Ad-hoc infrastructure updates | ||
Cloud Providers (AWS, Microsoft Azure, Google Cloud) monitoring | ||
Discounted service rates for ad-hoc work | ||
24/7/365 support | Additional fees may apply |
*Infrastructure and hosting costs not included
*Development Environment is hosted on ITW Development Server
*Service desk response within 3-48 hours based on severity level
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on Progmatic’s dedicated backup VM
*Service desk response within 3-48 hours based on severity level
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on Progmatic’s dedicated backup VM
*Service desk response within 3-48 hours based on severity level
*Infrastructure and hosting costs not included
*Development Environment is hosted on ITW Development Server
*Service desk response within 3-48 hours based on severity level
*Infrastructure and hosting costs not included
*Development Environment is hosted on ITW Development Server
*Service desk response within 3-48 hours based on severity level
We can tailor a managed services plan to your unique business needs.
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