Boston Pizza, Canada's leading chain of casual-dining restaurants, wanted a way to attract talent and standardize its hiring process across more than 360 locations. We addressed the first challenge with a custom website. But the heart of this project is a portal that makes it easy for store owners to advertise job openings, while removing a huge burden from corporate.
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An integrated solution for Boston Pizza's HR team
Services
- Project analysis and planning
- Solution architecture
- Infrastructure architecture
- UX and UI design
- Full-stack development
- QA and maintenance
Technologies
- Laravel
- HTML5
- CSS3
- Amazon Web Services
Project Highlights
- Single sign-on via SharePoint integration
- Job posting templates
- Google Maps API for displaying job locations
- Candidate assessment workflow
- Admin and store owner portals
ADMIN EXPERIENCE
Our primary goal with this project was to make life easier for Boston Pizza's HR department. For admin, the portal takes away the most mundane tasks and lets them manage things on a higher level. This includes adding or removing store owners, and creating new job templates to standardize postings across the entire BP network.
STORE OWNER EXPERIENCE
For store owners, the portal offers a series of templates (created by admin), which they can use to quickly advertise a new job opening. They can also assign statuses to applicants for easier vetting and download resumes. Since some users may own multiple stores, we modified the user experience to allow for easy switching between stores.
PROCESSING APPLICATIONS
Applications submitted by candidates through the website generate an email notification for the store owner, who can log in to the portal to take the next steps. This includes reviewing the application, downloading the resume and updating the status based on their impression of the candidate. Store owners can also archive and export applications.
THE WEBSITE
Our experience working with Boston Pizza on a previous project inspired the direction here. We know it's a casual brand that doesn't take itself too seriously, and we wanted to reflect that in the look and feel of the careers website. Highlights of the site include video production with employee interviews, a branded Google Maps interface with opportunities filtered by category and location, job applications and a fully bilingual front-end.
The Outcome
By implementing intelligent workflows that save time and reduce potential for human error, we were able to streamline the hiring process for Boston Pizza.
What used to be a cumbersome process now takes just a few clicks. The system is web-based, so staff can log on from anywhere, and they don’t need another set of credentials to do it thanks to single-sign-on (SSO) integration.
- Simplified admin experience with multi-tiered permissions
- Feature-rich job applications library
- SSO from corporate SharePoint portal
- Responsive UI supporting all resolutions from smartphone to desktop
- Custom bilingual CMS-driven website
- User and store data synchronization via ETL
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